IT Support
Responsibilities:
- Provide customer support
- Assist customers with product information, troubleshooting, and issue resolution.
- Collaborate with internal teams to resolve customer problems.
- Maintain accurate records of customer interactions and complaints.
- Develop product knowledge and communicate benefits to customers.
- Collaborate with colleagues and share customer feedback.
- Adhere to company policies and deliver high-quality support.
Qualifications and Skills:
- High school diploma or equivalent; bachelor's degree preferred.
- Excellent communication, problem-solving, and teamwork skills.
- Basic technical knowledge and familiarity with computer systems.
- Ability to handle a high volume of customer inquiries.
Experience
2 + Years
Candidate Location
Mumbai (Work from office)
Position
1
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